If you forgot the password to your account and can't log in, you can restore it on the login page in a web version or when you open the mobile app.
Web version
Mobile app
Click or tap Restore password.
Web version
Mobile app
Be sure your login (e-mail address) is correct in the E-mail field and press 'Continue'.
You'll receive a unique code via SMS. Enter this code in the appropriate field and click 'Submit' in the web version or 'Apply code' in the mobile app.
Web version
Mobile app
You'll receive an e-mail with a link to reset your password.
Web version
Mobile app
If you don't see a password recovery link in your inbox, please check the Spam folder.
If you don't receive an e-mail with a recovery link or are facing other issues, please feel free to contact us via the Feedback Form.