If you have any questions, we are happy to answer them.
You can contact us:
- by phone +1-844-584-739
- fill out an application on the feedback form on the website of Help and Support.
About StormGain
StormGain is a cryptocurrency margin trading and investing platform.
What is the loyalty programme, and how does it work?
StormGain's loyalty programme is an opportunity for clients to take advantage of more favourable trading terms and bonuses.
Islamic accounts with swap-free trades
StormGain is proud to announce the debut of Islamic accounts on our platform, opening all the possibilities of the cryptocurrency world to our Muslim clients who wish to practice ethical trading according to their religious beliefs.
When should I receive my money?
StormGain transactions take 5-20 minutes to be processed.
Why does my transaction take so long?
As a rule our transaction takes 5-20 minutes to be processed.
Smart filters
The StormGain app allows users to filter instruments according to specific criteria of their choosing. When the platform's default settings are applied, only the most popular instruments are displayed
StormGain’s Crypto Miner
StormGain is delighted to announce the launch of its exciting new Cloud Miner tool. This unique, innovative feature enables users to mine their very own cryptocurrency right from their phone.
Real and demo accounts
The key difference between a demo account and a real one is that the demo account can be used without investing actual cryptocurrency. The trade conditions in a demo account practically mirror trading conditions in a real account. The one function found in a real account that's missing from a demo one is the offer of fund withdrawal, and this is because all funds in the demo account are virtual. However, the demo account provides an excellent opportunity for traders to test themselves in a trading environment without any risk or investments. Users can also complete trades and develop a new trading strategy, before employing it in their account with real money.
Futures
Futures are the type of derivative contracts. A derivative contract allows traders to speculate on the price movements of assets without ever physically trading the asset.
Trading indicators
When deciding which trading solutions to use, traders and investors invariably turn to technical analysis. This involves conducting market analysis using a variety of different indicators.
How much trading commission do we charge?
There are several types of commission/interest on StormGain:
- Exchange commission for converting one cryptocurrency for another. This is charged at the moment of conversion.