In some cases, withdrawal requests require additional, more in-depth verification procedures on our end. These verification procedures are done to secure the funds in our clients' accounts.
If you have any questions, we'll gladly provide you with answers.
You can withdraw funds using the methods described below:
As a rule our transaction takes 5-20 minutes to be processed.
Blockchain transactions are irreversible.
A hash (or the tx ID) is the unique address of your transaction on a blockchain.
Transaction hasn't been included to a blockchain.
You can deposit funds to your account by transferring a cryptocurrency from an existing crypto wallet or by credit card using SIMPLEX.
To complete your deposit, you’ll have to pass the verification process.
You can deposit funds to and withdraw them from your trading account with crypto wallets, debit/credit cards (only for deposits).
You can deposit funds to a trading account in several ways:
Cryptocurrency transactions typically take around 30 minutes to complete. If your transaction takes longer, then it could mean the blockchain is overloaded.