As a rule our transaction takes 5-20 minutes to be processed.
If your transaction takes longer, this might be due to a wide range of factors:
- Blockchain is overloaded.
Many transactions are expected, including yours.
In this situation, you must wait.
The blockchain overload doesn't depend on StormGain.
- Coin updates.
We may turn off some coins to update a client.
It will take some time.
Once we turn it on, you will get your cryptocurrency.
- DDoS attacks.
Any platform may experience such issues.
In this case, all you have to do is wait.