Deposit and withdrawal

How can I deposit
You can deposit your account by transferring a cryptocurrency from an existing crypto wallet  or by credit card through the SIMPLEX service. A complete lis...
How can I withdraw?
You can withdraw funds by transferring to already existing crypto wallet. A complete list of cryptocurrencies available for withdrawal, as well as commissi...
When should I receive my money?
StormGain transactions take 5-20 minutes to be processed.  If a transaction is large (over 1 BTC worth), processing may take longer depending on the size o...
Why does my transaction take so long?
As a rule our transaction takes 5-20 minutes to be processed.  If your transaction takes longer, this might be due to a wide range of factors:  - Blockcha...
How do I cancel my transaction?
Blockchain transactions are irreversible. Once cryptocurrency is sent, it cannot be rolled back. So if you transfer cryptocurrency, check attentively all ...
My transaction was unsuccessful
1. Transaction hasn't been included to a blockchain.  Cryptocurrencies aren't stable, so minor errors might occur.  We can push a payment throug...